A trusted partner

A Debt Collection Agency is a business that pursues payment of debts owed by individuals or businesses. Collection agencies operate as agents of the original Creditor/ Originator in an effort to secure the repayment of the debt outstanding.

Your reputation matters to us

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that you will do things differently." Warren Buffett, CEO and Chairman, Berkshire Hathaway Group.

Our commitment

Through the use of technology and well trained resources we deliver superior commercial results for all our clients. We are driven to exceed regulatory expectations and doing the right thing for our client’s customers. We are focused on creating great outcomes for all concerned and that means our clients can be assured that their reputation is key to us.

The UK Debt Recovery sector is highly regulated

Firms need to work with authorised providers. Today's credit management and debt collection industry is heavily regulated by several Regulators including the Financial Conduct Authority (FCA), The Information Commissioner's Office (ICO) and OFCOM. Firms need to be confident that they are working with authorised firms in this sector. ARC (Europe) Ltd. is fully authorised and regulated by all relevant UK regulatory and statutory bodies.

So, the new angle? Not only do we have an enviable list of delighted clients for whom we have proven our collections effectiveness but we are also passionate about client service and we will not compromise our principles, ethics and regulations to provide you with the service and results you require.