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Consumer Advice

The following organisations can provide customers with specific needs, support and information.

Credit Reference Agencies

The companies below allow you to check your personal credit record and score for a small fee. This will give you an idea of your credit health and can allow you check to make sure there are no mistakes or that you haven’t missed any payments without realising it.

Further Support Organisations

Mind

A mental health charity offering information, advice and support to people with mental health problems.

Samaritans

A charity offering round the clock emotional support for anyone suffering from emotional distress, struggling to cope, or at risk of suicide.

  • Services offered:
  • Face to Face, Telephone, Online
  • Contact:
  • 116 123 (United Kingdom) 116 123 (Republic of Ireland) (Mon-Sun 24hours)
  • Website:
  • www.samaritans.org
  • Covers:
  • United Kingdom, Republic of Ireland

Disability Rights UK

A charity offering budget advice as well as other support and assistance for disabled people.

Shelter

A charity helping people with bad housing or homelessness through advice, support and legal services.

  • Services offered:
  • Face to Face, Telephone, Online
  • Contact:
  • 0808 800 4444 for urgent assistance (Mon-Fri 8am-8pm; Sat 9am-5pm)
  • Website:
  • www.shelter.org.uk
  • Covers:
  • United Kingdom