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Indepedent Debt Advice

We understand everyone’s circumstances are different and dealing with overdue debt can be daunting. In addition to help from our Customer Support Team who can assist you in managing your account, you may find it helpful to contact an organisation offering free independent debt advice.

Money Advice Service

Free and impartial money advice, set up by government and providing guidance across a wide range of money matters including a number of useful tools and calculators to help people manage their money. Their online service can direct you to specific organisations in England, Wales, Scotland and Northern Ireland.

Money Advice Scotland

A charity offering confidential and independent advice on how to deal with debt problems.

Money Advice & Budgeting Service

A free, independent and confidential service for residents in the Republic of Ireland who are in debt or at risk of getting into debt.

StepChange Debt Charity

A charity offering expert, tailored advice and practical solutions to problem debt from Debt Management Plans to bankruptcy and insolvency options.

National Debt Line

A free telephone debt advice service running a debt helpline and website offering free debt help tools and solutions including debt management plans and bankruptcy or insolvency options.

Debt Advice Foundation

A registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt including debt from debt management plans, bankruptcy or insolvency options and debt consolidation.

Christians Against Poverty

A charity specialising in debt counselling for people in financial difficulty, including those in need of bankruptcy or insolvency.

  • Services offered:
  • Face to Face, Telephone, Online
  • Contact:
  • Find your local CAP Debt Centre online
  • Website:
  • www.capuk.org
  • Covers:
  • United Kingdom

Citizens Advice

Citizens Advice offers free, independent, confidential and impartial debt advice online and through local bureaus as well as advice in other areas such as benefits, housing, relationship, employment, money and legal help.

Payplan

Free, confidential debt help from experts, offering debt solutions from setting up debt management plans to bankruptcy or insolvency.

  • Services offered:
  • Telephone, Online
  • Contact:
  • 0800 280 2816 (Mon-Fri 8am–8pm; Sat-Sun 9am–3pm)
  • Website:
  • www.payplan.com
  • Covers:
  • United Kingdom