For your convenience, we have set out below the ways to make a payment. In order that the payment can be properly credited to your account, please ensure our reference number (located on the front of our letter) accompanies every payment.
You can set up an affordable payment plan by logging in to your account online here
Make a secure one off payment online here
Call our 24 Hour Payment Hotline on 01332 647 693 and follow our secure payment instructions.
Call our Customer Support Team on 01932 251 000 to make a one off payment or recurring payment (known as Continuous Payment Authority) using a debit or credit card.
We can also accept Direct Debit payments. Direct Debit is an instruction from you to your bank or building society authorising us, ARC (Europe) Ltd. to collect a pre-agreed amount on a pre-agreed date.
To set up a Direct Debit:
Direct Debit Guarantee - This guarantee is offered by all banks and building societies that accept instructions to pay by Direct Debits.
You can pay cash or cheque at any Branch of Barclays as long as you have either a pre-printed paying in slip that we have sent you (which is found on the reverse of our standard letters) or you have a Barclay’s debit card. If only using your Barclays debit card, you must remember to write our reference number on the payment slip where indicated otherwise the funds will not reach your account with us.
Our Barclays Bank account details are:
You can set up a Bank Standing Order with your own bank (UK bank account) using our Barclay’s Bank account details:
Or for our customers who would like to make a payment from abroad:
Please post your cheque or postal order payable to ARC (Europe) Ltd to:
ARC (Europe) Ltd.
You must write your name and reference number on the back of your cheque or postal order in order for it to be allocated to your account.