The following video is part of the CSA’s #heretohelp campaign which was launched in September 2019. As a CSA member we are proud to support the #heretohelp campaign which aims to give people in debt the confidence to engage with debt collection companies to result in a better outcome. We want to educate and reassure those in financial difficulty that as an industry, we are trustworthy and #heretohelp.
We are committed to helping you deal with your account by listening and understanding your circumstances so we can agree a solution that works for you. Please do get in touch with us if you have received a letter, call or text from us. In the meantime, please find link to the following useful information.