We will work with you to support you in these difficult times
We do hope that you and your family are safe and well during these challenging times for us all. We are doing our best to help protect our staff and communities in these difficult times whilst maintaining our service to our clients and customers.
This means that we are operating with a smaller number of customer service agents and we have adjusted our opening hours to Monday – Friday 8.30am to 6.30pm (we will be open on selected Saturdays of the month 9am to 1pm. Please see our page on Google to confirm the Saturdays we are open).
How to contact us
- - You can manage your account online at anytime by signing in here
- - You can call us on 01932 251000 Monday – Friday 8.30am to 6.30pm
(we will be open on selected Saturdays of the month 9am to 1pm. Please see our page on Google to confirm the Saturdays we are open).
- - You can also live chat with us during opening hours.
- - You can email us at customers@arceuropeltd.co.uk
If you have been directly impacted by Coronavirus and are struggling financially as a result, please click here.
Please stay safe and look after one another.